Good practices

Small and medium-sized tourism enterprises (SMEs) play a pivotal role in driving sustainable tourism, yet they often face resource and knowledge constraints. Effective support systems and guidelines can help these businesses deliver meaningful environmental and community impact. Two key sources...

The European Commission’s “European Capital of Smart Tourism” initiative, launched in 2018, selects cities based on innovative and inclusive tourism practices. The Compendium of Best Practices is drawn from applications submitted by cities during the 2019 and 2020 competitions, collating...

On 2 April 2024, Bulgaria’s Ministry of Environment and Water (MoEW) and Ministry of Tourism, alongside leaders from the Bulgarian Tourist Chamber, BlueLink Information Network, the Association of Parks in Bulgaria, Bulgarian Association for Alternative Tourism, and other key stakeholders,...

The European Capital of Smart Tourism initiative, run by the European Commission, showcases outstanding innovation in European tourism. Each year, cities compete and share their most successful practices across four key categories: Accessibility, Sustainability, Digitalisation, and Cultural Heritage & Creativity....

In September 2021, the European Travel Commission (ETC) released the Handbook on Encouraging Sustainable Tourism Practices, a practical guide designed to help National Tourism Organisations (NTOs) and Destination Management Organisations (DMOs) promote sustainable tourism across Europe. This handbook aims to...

“The Next Hit: Smart Destinations” offers a practical and inspiring framework for tourism destinations—especially smaller cities and rural areas—to transform through smart, sustainable innovations. Released in late 2018, this guide illustrates how carefully applied ICT and data-driven strategies can enhance...