Course Content
Understanding the Tourism Value Chain
Understand how different actors in tourism work together to create value and how sustainability can be integrated across the tourism value chain.
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Strengthening Local Value, Cooperation and Visitor Experience
Enable learners to strengthen tourism value chains by developing cooperation, increasing local value and improving the visitor experience.
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09 Value Chain in Tourism
  • Main stages of the tourism value chain: planning, booking, travel, accommodation, food, activities, local experiences and post-trip communication
  • Difference between a supply chain and a value chain
  • How different actors contribute to the visitor experience
  • Role of tourism SMEs, destinations, local producers, cultural organisations, transport providers and public authorities
  • Why cooperation across the value chain matters for quality, sustainability and competitiveness